Deposits

Bed & Breakfast only:

A non-returnable deposit of £40.00 per person is required on booking.

Ferry inclusive Bed & Breakfast:

A non-returnable deposit of £50.00 per person is required on booking.

Cancellation

Notice of cancellation must be received in writing.

Preferential Holiday Cancellation Insurance

Our Insurance Brokers have negotiated a most comprehensive cover against your incurred liability to ‘The Havelock’ in respect of deposit and Hotel bill. In the event of cancellation through death, illness, redundancy or transport strikes affecting you or members of your family.

We do this because the law states: When accommodation has been booked and letters of acceptance exchanged, both the client and ‘The Havelock’ have entered a legally binding contract. In the event of cancellation both parties should endeavour to re-let the accommodation, should they not succeed the person making the reservation is legally liable to pay up to 75% of the total room rate for the period we are unable to re-let. Cancellation within 24 hours of the holiday, 100% will be charged. All deposits are non returnable. No allowances will be made for meals not taken, for late arrivals or early departures. Guests are advised to insure. An insurance proposal form will be enclosed with each confirmation letter.

Car Parking

Visitors using ‘The Havelock’s’ private car park, do so at their own risk.

Lost Property

The proprietors cannot be held responsible for any property lost in ‘The Havelock’, unless handed over at reception and a receipt obtained.

A £5 charge plus post and packaging costs, payable in advance, will be made to return lost property. Any items not requested back within 2 weeks of departure will automatically be given to charity or destroyed.

Consumption of Food

Only food cooked and provided on the premises can be consumed within, unless prior agreement given by management. Hot food cannot be taken into the bedrooms.

Damage to Hotel Property

Guests causing damage to the building, fixtures or fittings will be charged for their replacement or repair. The person paying for the booking will be deemed liable if the guest themselves is unable to pay.

 

No Smoking Policy

All areas within the building are strictly designated as non-smoking. The Havelock does allow smoking on the front terrace, but please use ashtrays provided. Anyone who smokes in his or her room will be liable for a £20 cleaning charge. If an individual persists in smoking, they will be asked to settle their bill, including the cleaning charge and unfortunately be asked to vacate the premises immediately.